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Privacy Policy

General Information

When visiting our website, certain information is automatically collected, such as your IP address, the type and version of your browser, your operating system, and the time of your visit. This information, which cannot personally identify you, is used for statistical purposes to improve our site. By browsing our website, you may also choose to provide us with personal data such as your name, postal address, email address, and phone number.

Data Controller Identity

The data controller for the site https://www.hotel-cloitre-saintlouis-avignon.fr/ is Le Cloitre Saint Louis, located at 20 rue du Portail BOQUIER, 84000 AVIGNON.

Cookies

Our site uses cookies to collect statistical data, facilitate your navigation, and personalize your experience. You can configure your browser to block or delete cookies from our site. However, please note that this may affect some site functionalities.

Technical Cookies Not Requiring Authorization

These cookies, necessary for the site's proper functioning, do not require your authorization:

  • PHPSESSID: User session management.

  • w360_rgpd: Recording your cookie management preferences.

  • cloudfront: Content distribution.

Google Analytics

Our site uses Google Analytics to analyze site usage and improve the user experience. Although Google Analytics uses cookies, no identifiable personal data is collected. The data is retained for 2 months.

Google Tag Manager

We use Google Tag Manager to centrally manage our site's tags. Although Google Tag Manager activates other tags that may collect data, it does not have access to this data.

Links to Partner Privacy Policies

For more information on how our third-party partners manage your data, please refer to their privacy policies:

Google Privacy Policy

Direct Data Collection

We collect personal data directly from you through the following means:

Recruitment Form

When you use our recruitment form, we collect the following information:

  • Full name

  • Email address

  • Phone number

  • Message

  • Resume and Cover Letter

Newsletter Subscription

When you subscribe to our newsletter, we collect the following information:

  • Email address

Retention Period for Direct Collection

Directly collected data is retained for the following durations:

Processing Purpose

Personal Data Concerned

Retention Period

Response to Requests via Recruitment Form

Name, email, phone number, message, resume, and cover letter

3 years

Newsletter Sending

Email

Until user unsubscribes

Purpose of Data Collection and Legal Bases

The data collected on our site is used for the following purposes, based on the corresponding legal bases:

  • Website Improvement: Legitimate interests to ensure an optimal user experience and the proper functioning of our site.

  • Statistics: Legitimate interests to analyze site usage and improve our services, when you accept the use of cookies

  • Personalization: Consent, when you accept the use of cookies to personalize your experience.

  • Communication: Consent, when you voluntarily provide us with your contact details for communication.

  • Order Processing: Contract execution, when you place an order and we need to process this data to provide our services.

  • Legal Compliance: Legal obligation, when we are legally required to process or disclose certain data.

Processing Purpose

Personal Data Concerned

Retention Period

Website Improvement

Navigation data

6 months

Statistics

Navigation data, Cookies

2 months

Personalization

User preferences, Cookies

6 months

Cookie Settings in Web Browsers

The way to manage cookies may vary depending on the web browser you use. Below are links to cookie configuration instructions for the most common web browsers:

By following these links, you will find detailed instructions on managing cookies for each browser, including how to block and delete them.

Data Recipients

The data collected on our site may be shared with the following recipients, based on necessity:

  • Eiffel Yard Entity(ies): Some data may be shared with other entities in our group for administrative reasons or service provision.

  • Internal Recipients: The data may be accessible to relevant departments within our organization, such as customer service, marketing, etc.

  • Providers and Subcontractors: We may share your data with providers and subcontractors who help us deliver our services, such as payment service providers, web hosts, etc.

  • Business Partners: If you have consented, some data may be shared with our business partners for promotional purposes.

Data Transfer Outside the EU

We may transfer your personal data to recipients located in countries outside the European Union. When we do so, we ensure that the transfer is made in compliance with applicable data protection regulations and that adequate safeguards are in place to guarantee the security of your personal data. For example, we may implement standard contractual clauses approved by the European Commission or rely on approved transfer mechanisms such as the Privacy Shield for transfers to the United States.

Data Subject Rights

In accordance with the GDPR, you have several rights concerning your personal data:

  • Right of Access: You have the right to verify the accuracy of your data and request a copy of the processed data.

  • Right to Rectification: You may request that your personal data be rectified or completed if they are inaccurate, incomplete, ambiguous, or outdated.

  • Right to Erasure: You have the option to request the deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You can request the restriction of the processing of your personal data.

  • Right to Data Portability: You have the right to request the portability of your data in certain cases.

  • Right to Object: You can object at any time, for reasons related to your particular situation, to the processing of your personal data.

  • Right to Define Post-Mortem Directives: You have the right to define directives regarding the fate of your data after your death.

  • Right to Lodge a Complaint with the Supervisory Authority: You have the right to lodge a complaint with the CNIL.

All the rights listed above can be exercised:

  • By electronic means at the following address: reception@cslavignon.com

  • Or by postal mail addressed to: Le Cloitre Saint Louis, 20 rue du Portail BOQUIER, 84000 AVIGNON.

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